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Party and Events Policy

Party and Events Policy

April 12, 2021

Our Community Standards prohibit members of the Gym Connex Community from creating a nuisance that disturbs the surrounding neighbourhood. Hosts and guests can meet this standard by making sure they clearly align on expectations for events at listings. While we believe most guests are respectful, we’ve created our Parties and Events policy to provide clear guidance on what we expect from everyone. Until further notice, the policy prohibits:

  • Gatherings of more than 16 people
  • All disruptive parties and events

Guests who are reported for throwing a disruptive party or violating our rules on gatherings of more than 16 people are subject to suspension or removal from Gym Connex’s platform. In some cases, guest reviews left after such parties may be removed. We may also remove listings if we determine that a Host has authorized a party that violates this policy. If we receive reports that a listing is disrupting the surrounding community, we may request that the Host update their rules or we may suspend the listing.

In addition to strengthening our rules around parties, we’re also working to try and proactively stop disruptive parties before they even start by strengthening our risk-detection technologies.

Large gatherings

Until further notice, gatherings of more than 16 people—including both overnight guests and visitors—are not allowed, regardless of Host authorization.

Parties and events

Until further notice, all disruptive parties and events are prohibited, regardless of size. Guests who hold these types of events may have their account removed, and Hosts who violate this rule and allow guests to throw parties may be subject to account consequences up to and including the removal of their listing.

Reporting a disruption

When a property that’s listed on Gym Connex is causing a disturbance—whether that’s excessive noise, a disruptive party, a gathering of more than 16 people, or unsafe behaviour—members of the local community can report it at Customer Service, when we will provide a contact to local emergency services. Once an issue is reported, Gym Connex will send a confirmation email explaining what happens next.

Listing content guidelines

In line with this policy, Hosts should not attract disruptive parties and events in their home by advertising their space as party- or event-friendly. Similarly, Hosts should not advertise their space for gatherings larger than 16 people.

Listings that violate these rules through the listing title, description, house rules, photos, etc., may be suspended until the violating content is removed. Where we’ve received complaints for a property violating this rule, we may also suspend the listing for up to 30 days and ask the Host to update their listing to include an explicit rule stating that parties and events are not allowed.

In rare cases where it appears that the listing is intended only for the purposes of hosting parties or events (for example, party or event venues), or where a property has created a severe nuisance within a neighbourhood, the listing may be permanently removed from Gym Connex.